Privacy Policy

Last updated: December 26, 2025

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, phone number, email address)
• Appointment booking details and preferences
• Health information relevant to spa treatments (allergies, medical conditions)
• Payment information for booking confirmations
• Communication history and feedback

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our spa services
• To process bookings and appointments
• To communicate with you about services, appointments, and promotions
• To ensure the safety and appropriateness of treatments
• To improve our services and customer experience
• To comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements or law enforcement requests
• To protect our rights, property, or safety, or that of our customers
• With trusted service providers who assist in our operations (under strict confidentiality agreements)

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure storage of physical and digital records
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates
• Staff training on privacy and data protection

5. Your Rights

You have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information (subject to legal requirements)
• Withdrawal of consent for data processing
• Objection to certain uses of your information

6. Cookies and Website Data

Our website may use cookies and similar technologies to enhance your browsing experience. These help us understand how you interact with our site and improve our services. You can control cookie settings through your browser preferences.

7. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Appointment records and health information may be retained for longer periods as required by healthcare regulations.

8. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: